Development of the Organizational Citizenship Behaviour Scale

Abstract

Organizational citizenship behaviour highlights voluntary

sincere behaviour displayed without any expectation of personal interests

and pressure or constraint by other organizational members. In this context

the purpose of the study is to develop a scale to explore teachers’ organizational citizenship behaviour. The scale was developed after the application of a draft form developed on the basis of a comprehensive literature review

and expert views to 205 teachers employed in the province of Van and its districts. Principal component analysis

a factor analysis technique

was used for the construction validity of the scale and the defined construction was also confirmed with confirmatory factor analysis. The Cronbach’s alpha coefficient was calculated for the reliability study. Moreover

item total correlation was examined for item discrimination of each item. It was concluded that the scale

entitled ‘‘School Organizational Citizenship Scale” (SOCS)

was a valid

reliable instrument to measure teachers’ organizational citizenship behaviour in educational institutions. The scale consisting of 40 items was found to have seven factors: organizational commitment

respect and solidarity

autonomy and worthiness

conformity and obedience

voluntary participation

altruism and conscience. The scale was a five-point Likert type agreement scale.